We hope you love your L.A. Stein jewelry as much as we do, but we understand sometimes it is not meant to be. You may return or exchange your L.A. Stein jewelry within 7 days after receipt as long as it is unworn, undamaged and unaltered. Your items must be returned in the original packaging. Please contact lisassm.stein@gmail.com for a return authorization number and a pre-paid return label (for domestic orders) with further instructions. We will not accept returns without a return authorization number.
Please note that shipping, customs and other taxes on international returns or exchanges must be paid fully by the customer.
Please allow 3-5 business days for your return/exchange to be processed. We are only able to refund the original card used to place the order.
Discounted sales are not eligible for a refund, store credit only.
Personalized or custom items are not eligible for a refund or exchange.
